FAQ (Frequently Asked Questions)

You can mention this under Special requests at the time of checkout. BookMyPooja team will connect with you in this regard via message / phone call. If any of the items need additional charge, you will be informed accordingly

Yes, you can choose to pay partial amount at the checkout. Remainder of the amount can be paid after the puja, under your bookings

After the booking, BookMyPooja assigns a relevant, qualified Pandit as per your preference. Pandit ji calendar is booked, and information is shared back with you within 24-48 hours of booking

BookMyPooja has a wide network of registered Pandits who can attend to multiple type of rituals. Unless it is a high demand season such as Festivals, the Pandit as per your preference is usually available.

In case of unavailability of preferred language pandit, BookMyPooja will assign a Pandit that closely matches with your culture

Such as - If a Marathi Pandit is not available in Bangalore, Hindi Pandit will be assigned for the same ritual

All our registered Pandits are trained not to ask for Dakshina amount from the customer. If you find yourself in a position where you are asked for an extra amount from the priests or any of our associates, please inform us immediately on our customer support number +91 8150878717 via Call / WhatsApp or drop us a note at support@bookmypooja.online

We understand that you may have to cancel the Pooja ceremony for some reasons. 

In case of customer initiated cancellations, 

You need to get in touch with our customer care number 8150878717 via Call / WhatsApp  or email to us on our official support email ID

1. If the pooja is cancelled for more than 96 hours, 90% amount will be refunded
2. If the pooja is cancelled for 48 to 96 hours, 50% amount will be refunded
3. If the pooja is cancelled for 0 to 48 hours, no amount will be refunded

We strive to provide the best experience possible, however in some cases if Pandit ji can not attend to the scheduled Pooja, BookMyPooja shall process full refund within 5 working days. 

Yes, during the booking process you will be asked to select the Booking Date and Time. If you are unsure of the auspicious date and time, please choose the option "Let BookMyPooja team suggest auspicious time", and provide your Rashi, Nakshatra, and Preferred date range where you intend to perform. You can proceed with the booking this way.

Our Vedic astrologers shall check the details along with Panchangam and you will get a call back to discuss on the dates.

You can always get in touch with us Via "Get a Quote" button on the Puja page

Alternatively, you can call / WhatsApp us at 8150878717 or drop a note to us at support@bookmypooja.online

While the Puja Packages include most of the items required during the Puja, there are certain household items that are expected that the Host shall arrange.

Things such as utensils, House God's Photos, Chowki / Paat / Chourang / God's aasan , Vastras for Daan, Loose coins. Please refer to the Puja Package section that outlines Home Preparation List required for the particular puja in detail.

You get Pandit ji details and Home preparation list sufficiently in advance for the Puja. You are not required to contact Pandit ji, as they receive all relevant information automatically after he is assigned to your Puja. BookMyPooja operations team ensures assigned Pandit Ji s on time arrival. The Pandit Ji contact details are provided for contingency purposes.